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| You use computers for many things. Your office is networked but your systems are separate — for good reasons. Accounting systems must be private. Email and your calendar are separate because you use software designed for individuals — not groups. Digital files — copies of letters, transmittals, spreadsheets, and schedules are stored on a server — accessible, but separate from everything else. Project partners communicate by fax and paper. Paper files are in drawers — separate from anything digital. Phone calls just happen, unconnected to anything else. Your systems can be described as Islands of Automation. The Internet offers possibilities but requires a connected model. You can see the direction — a move from Islands of Automation towards a Knowledge Network. Changing is the challenge. Where to start? |
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