Ever send a report or question or invoice to a Project Partner and wonder if they received it? Or wonder if they opened the email you sent? Or wonder if they downloaded and looked at the attachment. Or wonder if they took action on your request and forwarded it to the appropriate person?

CMIS gives you the ability to see all of the steps and actions that have occurred in relationship to a message or form. Who sent it, and when. Who read it and when. Who replied and when> Who saved the attachments and when.

It works even better in reverse. If a person using FirstClass did not open your email, and it's important, you know when a reminder is justified.