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Sample Project Procedures Manual
Experienced project managers understand the value of creating a formal project procedures manual in the early planning phase. This sample was created to help organize and coordinate the efforts of project partners working to design, construct and commission a new high school -- efficiently (saving money) and effectively (achieving objectives). Reproduction or reuse without the author's written permission is prohibited.
Introduction
The New High School Project project originated with a Board of Education decision in 1999. The Board of Education (BOE or MTSD) will engage multiple prime construction contractors to build a new high school within 775 days from date of the contracts.
As of August 2002....
MTSD has appointed a Project Manager to coordinate the efforts of others to design and construct the school facilities.
MTSD has engaged three professional service firms to assist the Project Manager and work as members of a Project Team:
MRM Architecture (the Architect)
Tillou & Formica (the Consultant)
______ (Legal Advisors).
MTSD has awarded contracts to five companies for construction:
Thomas P. Carney General Contractor (GC)
Edma Steel Steel Contractor (SC)
Don Rodner Plumbing Contractor (PC)
Mid Atlantic Mechancial HVAC Contractor (HC)
________ Electrical Contractor (EC).
This manual describes the Project Team approach to aspects of the project that impact upon successful completion, including:
Scope of this Maunal
Project Management Strategy
Interface within the Project Team
Bidding (Not Published)
Contract documents (Not Published)
Jobsite orgainzation (Not Published)
Project meetings (Not Published)
Contract modifications and claims (Not Published)
Cost control (Not Published)
Scheduling (Not Published)
Coordination of contractors (Not Published)
Communication (Not Published)
Safety and Security (Not Published)
Closeout procedures (Not Published)
Equipment Receiving (Not Published)
Scope of this Maunal
This manual outlines Project Team responsibilities during the construction and commissioning of the New Montgomery High School. It establishes methods to ensure the safe completion of construction, to expected standards of quality, within the available time, at a cost within available funds.
Description of Project
The Mongomery Township Board of Education purchased a parcel of land locaed at Route 601, Bellemeade-Blawnberg Road in the town of Skillman, New Jersey (also known as the McCorke Site) to be developed as a high school.
The project consists of building new facilities and renovating existing facilities on the site.
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2 story classroom area of 44 classrooms
computer laboratories
ITV room
Media Center
Language lab
Department Work Areas
13 Science labs 2 Art labs
Vocal Music
Instrumental Music Rehearsal Rooms
Practice Rooms
100 seat auditorium
two 125 seat lecture rooms
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dressing rooms
scene shops
Administrative centers
Guidance Suite
Commoms & Kitchen Area
Home Economics Room
a gymnasium with seating for 1,800
physical education locker rooms
instructors offices
boys and girls team rooms and trainer rooms
a 6 lane, 25 yard pool & 425 person seating.
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an auxilliary Gym
a fitness center
Aerobics/Wrestling Auxilliary Gym
3 health classrooms
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graphics arts area
Photogrpahy lab
materials technology room and
CADD room.
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A football field, an 8 lane all weather track, 6 tennis courts, 3 softball fields and 6 all purpose fields will be constructed.
Construction contracts will require the new high school be completed in four phases
Phase 1 - Interior renovation of existing buildings - 200 days
Phase 2 - Interior renovation of remaining portions of existing buildings - 385 days
Phase 3 - Construct academic tower, science rooms, kitchen, commons, adminsitrative offices and art rooms - 730 days
Phase 4 - Completion of auditorium, pool, main gymnasium (new), lockers and team rooms - 775 days
Project Management Strategy
Communities face risks when they invest to build new facilities. Larger projects involve larger risks. The Board of Education purchases insurance and contracts with experieced builders to transfer certain risks -- for a fixed fee. They employ a project management team to
identify and minimize the impact of forseeable risks
find cost effective solutions to unavoidable problems
facilitate fast, accurate communications between all parties and
create an accurate, detailed record of events, for the Owners use in case of disputes.
Vision
The Montgomery Township Community wants their children to learn in high school facilities that are equal to world class standards.
Goals
The Community expects the Board to build and commission those facilities within the time requried, for an amount of money that is within the funds made available, in accordance with Municipal, County and State statutes and regulations governing procurement of public facilities.
Objectives
The Board tasked the Project Manager with specific objectives.
1. Avoid unnecessary expense
Construction contracts will be awarded to the lowest, responsible, responsive bidders as determined by an open, competitive bidding process in accordance with State of NJ procurement regulations. The final cost of construction will include the contract award amounts plus
the cost of additional work (if any)
the cost of the Project Team and subconsultants (testing and inspection agencies)
the cost of changes in design or requirements
the cost of justifiable claims (unforseen site contitions, Owner delays etc.)
2. Complete within time available
The time available for completion is determined by the start of a new school year in 2004. The project schedule is determined by the award of construction contracts, curently expected to be early August 2002. The Architect estimates that the facilities can be constructed within the time available for completion without paying a premium for accelerated work.
3. Achieve quality standards the community expects
World class standards of quality are comprised of several tangible components.
Performance - how well the facility meets its purpose for being
Features - the number and type of features, more usually being better
Conformance - how closely work meets established standards or requirements
Flexibility - how easily can the facilities be adapted to changing requirements
Durability - a longer mean time between failures is better
Maintainability - how easily can the facilities be maintained
Aestheics - fit and finish
Perceived Quality - public opinion of the facilities.
The Project Team
The Owner appointed the MTSD Project Manager to act on its behalf according to the agreements signed with multiple prime construction contractors.
The Owner engaged the Consultant to provide a Clerk of the Works to assist the MTSD Project Manager in day to day activities related to his responsibilities.
The Owner engaged the Architect to administer the construction contracts and fulfill the responsibilities of the Architect as set forth in those contracts. The Architect appointed an Architects Representative (AR) to assist the Architect in the day to day activities related to his responsibilities.
Together, the MTSD Project Manager, the Architects Representative and the Clerk of the Works comprise the Project Team.
The Project Team is a temporary organization, newly created that will only work together once. Its members come from different corporate environments. This manual sets forth procedures intended to enable talented professionals to work together efficiently (avoiding unncessary expense) and effectively (completing the project withn the time available to the level of quality MTSD expects).
Procedures
The Project Manager created procedures to help persons from different companies and organizations to work together, as a team, towards common objectives. Well defined procedures also will lessen the impact of changes in personnel over the construction period of two years, such as
contractor and subcontractor replacing project managers
new MTSD Board members
changes in Architect and Consultant team members
Construction Contracts
The MTSD Project Manager, in consultation with the Architect, Legal Advisors and the Consultant, selected the 1987 version of AIA Document A201 General Conditions of the Contract for Construction as the basis for lump sum fixed price contract documents. That general form of contract has been modified and supplemented as deemed appropriate for the circumstances of this project as recommended by the MTSD Legal Advisor.
The general and supplementary conditions set forth the responsibilities and relationships between three parties.
Owner
Contractor
Architect.
Those conditions set forth the cost for and time allowed for completion of the work and establish procedures for (among other things)
administration of the contract
changes in the work
payments and completion
termination or suspension of the work.
Interface within the Project Team
This section describe relationships between members of the Project Team and explains how members
relate to each other
communicate about project affairs within the team and with others
create a formal project archive.
Relationships Among Team Members
The MTSD Project Manager is the Board Secretary and the MTSD Business Administrator. He represents the Board in all matters relating to the project. Nevertheless, the Board alone is empowered to authorize payments to third parties. Recognizing that they do not currently employ persons expert in construction management, the Board of Education has contracted with (in addition to their regular legal advisors)
multiple prime trade contractors to accept technical and commercial risks an Architect to manage contractual risks associated with the construction process a Consultant to provide a full time assistant for the Project Manager.
These parties relate to each other in different ways.
1. MTSD Project Manager and Construction Contractors relate to each other as Client - Service Provider.
2. MTSD Project Manager and Architect relate to each other as Client-Consultant.
3. MTSD Project Manger and Clerk of Works relate to each other as Supervisor-Assistant.
4. The Architect and Clerk of Works relate to each other as co-workers.
5. The Architect and Construction Contractors relate to each other as Owners Representative - Service Provider.
Members of the Project Team work at three different offices. Only the Clerk of the Works is expected to be onsite full time to see construction as it progresses day to day. Each team member must help the others by identifying avoidable problem and formulating solutions in a timely fashion.
Communication
Quick, efficient communication is a common element of all successful construction projects. Communicating effectively is one of the most important functions of the Project Team. The Owner and each of the five contractors shall endeavor to communicate with each other through the Architect regarding
special procedures required for coordination
principal staff assignments and subcontractors
scheduled project meetings, weekly coordination meetings and conferences
project construction schedules and monthly updates
daily reports of progress (monthly summaries)s
differing field condition and special reports s
applications for partial payments
requests and proposals for changes to the contract
requests for information
action and information submittals
closeout documentation
Safety and Security
Closeout procedures
Equipment Receiving
A record of these communications should be made available to each of the Project Team members at the same time.
Each of the five contractors and their subcontractors will have the opportunity to speak with the Clerk of the Works on a daily basis. It is normal that they will ask questions and expect the Clerk of the Works to help them resolve problems in the most expeditious manner possible.
The Clerk of the Works shall try to facilitate communications and document important conversations with contractors. His reports will be the most detailed, timely description of progress, problems and resolutions. Those reports should be made available to each of the Project Team Members at the same time.
Communications by and with the Architect's consultants about contractor submittals or requests for information are likely to impact on the cost and quality of the competed facilities. A record of these communications should be made available to each of the Project Team members at the same time.
Communications by and with Subcontrctors shall be through the Contractor. Communications by and with separate contractors shall be through the Owner. A record of these communications should be made available to each of the Project Team members at the same time.
Project Managers Information System
The Project Team will communicate, to the greatest extent possible, using a Project Managers Information System (PMIS), an email system furnished, maintained and operated by the Consultant.
PMIS will be used to communicate and archive
requests for information and responses
applications for payments
progress reports
correspondence with contractors and team members
electronic copies of drawings (or transmittals of paper drawings) and
instructions that pass between the MTSD, the Architect, other consultants and construction contractors
digital copies of contract modifications.
The Architect may interface directly with other consultants and or construction contractors but should inform the MTSD of any important issues that are identified or potential actions that are agreed with these other consultants and construciton contractors by documenting communications on the PMIS.
Project Archive
The NJ Economic Development Agency requires that contractors retain all financial recods, supporting documents and all other related records for ten years or until all ligtigation, claims or audit findings involving the records have been resolved.[Instructions to Bidders]
The PMIS will be a centralized archive that makes information about the project, available to all members of the Project Team from their own offices on a timely and continual basis.
Communication between the members of the Project Team will be created and stored as email messages. Documents, like drawings, that are not conveniently transmited electronically, may be sent by post or courier but transmittal forms and receipts shall be communicated by email within PMIS.
Closeout documents (with the possible exception of as builts) furnished by contractors in paper format will be scanned, organized and stored within PMIS.
Original versions of paper documents (contractors correspondencne and submittals) held by the Architect will be provided to the MTSD upon completion in accordance with their Services Agreement.
The Consultant will provide MTSD with one complete working copy of the PMIS project archive at monthly intervals during the project and licensed software upon completion of the project.

Scope of this Manual
Project Management Strategy
Interface within the Project Team
Bidding (Not Published)
Contract documents (Not Published)
Jobsite orgainzation (Not Published)
Project meetings (Not Published)
Contract modifications and claims (Not Published)
Cost control (Not Published)
Scheduling (Not Published)
Coordination of contractors (Not Published)
Communication (Not Published)
Safety and Security (Not Published)
Closeout procedures (Not Published)
Equipment Receiving (Not Published)
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